Accepted Payment Methods
We accept the following payment methods:
- Major credit and debit cards (Visa, MasterCard, American Express)
- Google Pay
- Apple Pay
Payment Security
- All transactions are processed through secure, encrypted payment gateways.
- We do not store any credit or debit card information on our servers.
Payment Timing
- Full payment is required at the time of purchase.
- Orders will only be processed and prepared for dispatch once payment has been successfully received.
VAT (Value Added Tax)
- VAT is included in all listed prices where applicable.
- A VAT invoice will be provided with your order confirmation, where relevant.
Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with full order and payment details.
Payment Issues
If your payment is declined, please double-check that your billing information is correct and matches your bank’s records.
If problems persist, feel free to contact our customer service team at support@rganani.co.uk or call +44 7581 009863.
Refunds and Returns
Refunds will be issued in line with our Returns & Refund Policy.
Approved refunds will be credited to the original payment method within 7–10 business days after inspection.
Promotional Codes and Discounts
- Promotional codes must be applied at checkout.
- Only one promo code may be used per order.
- Discounts cannot be applied retroactively after an order is placed.
Order Changes and Cancellations
If you wish to change or cancel your order, please contact us immediately.
Orders that have already been processed or dispatched cannot be altered or cancelled.
Fraud Prevention
We reserve the right to cancel any order if fraudulent activity is suspected.
We may request additional verification or documentation before fulfilling an order.
Contact Information
For any payment-related questions, please get in touch with our support team:
📧 support@rganani.co.uk
📞 +44 7581 009863